Massachusetts Registry of Motor Vehicles

"They’re very strict about what time you can arrive for your appointment but then they don’t mind keeping you waiting 45 minutes. I gather from the customer service experience or lack there of that people working there or not very happy with their jobs. They provide self service computers if you for"

"Is there anyone here who's happy with the staff? I wish I didn't have to work here. Isn't there enough staff? Why do I have to wait here for hours? I hate coming here. Isn't there a department here to complain to? Why do we wait five hours every time we come? I haven't been able to get a job done in"

"I had a lousy layer .. I would never recommend again. He dragged the simple case out for over a year because he didn’t want to stand in cold then he didn’t want to stand in the heat .. Covid . . Case got dragged out forever with no validity. 2020. While he promised to speed up, I hired him becau"